The Boss Show

Workplace wisdom with heart and humor

April 21, 2011

Making It Real: Emotional Intelligence

By Steve Motenko

If you’re a boss, read Primal Leadership, by Daniel Goleman et al, to really get how critical Emotional Intelligence is to leadership – more important than any other quality.

If you’re not a boss, read Emotional Intelligence, by Daniel Goleman, to really get how critical Emotional Intelligence is in life – more important than any other quality.

Regardless of whether you’re a boss or not, read Crucial Conversations, to get some very practical strategies for how to manage relationships in ways that reduce negative emotional impacts – in work and in life.

And finally … if you’re interested in developing your own emotional intelligence, begin by asking yourself these questions twice a day – maybe at lunch and just before you leave work for the day:

  • what words would I use to describe my emotional tone at this moment?
  • what has contributed to that?  find a way to answer that question without blame
  • what’s the healthiest thing that’s within my power to do to resolve any negative emotions I’m experiencing right now?

About the Author

Steve Motenko is an executive coach, leadership trainer, and co-host of The Boss Show, a weekly podcast on workplace dynamics. Steve and his Boss Show co-host, Jim Hessler, are co-authors of Land On Your Feet, Not On Your Face: A Guide to Building Your Leadership Platform. Steve lives on Whidbey Island, Washington, with his wife and dog, whom he loves, and a cat he tolerates usually pretty well.

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