The Boss Show

Workplace wisdom with heart and humor

April 26, 2015

Resolving Workplace Conflict

Interpersonal conflict destroys organizations – by blocking effective decision-making and by eroding job satisfaction. But the healthy disagreement that results from inviting differing perspectives is also crucial to effective decision-making. So how to strike this seemingly impossible balance?  Jim & Steve explore solutions with Rich Fisher, author of Conflict to Partnership.

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